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Understanding the Basics of a Vehicle Progress Chaser

The car dealership sales process can be a long and complicated one, with many different moving parts. It's essential to have a sound system in place to track the progress of each vehicle through the sales process, from the initial order all the way through to delivery. This will help ensure that customers and sales staff are kept up to date on the status of each vehicle, and that follow-up is done after the sale is complete.

As a salesperson, it is important to understand the role that a vehicle progress chaser plays in your team. This individual is responsible for tracking the progress of your vehicles and ensuring that they are on track to meet their sales goals. Without a vehicle progress chaser, it would be difficult to stay organized and keep track of your inventory. This person is essential to the success of your sales team and should be considered a key member of your team.

What is a Vehicle Progress Chaser?

A vehicle progress chaser is a person who reports to the used car sales manager and is responsible for tracking the progress of each vehicle sale. This person works closely with the sales team to ensure that each vehicle is sold in a timely manner and that all paperwork is completed correctly.

The progress chaser is also responsible for following up with customers after the sale is complete to ensure that they are satisfied with their purchase. In summary, it's the vehicle progress chaser's duty to do the following:

  • Track the progress of vehicles through the dealership's sales process;

  • Keep tabs on each vehicle's status, from the initial order through to delivery;

  • Communicate effectively with customers and sales staff to keep everyone up to date on the status of each vehicle;

  • Follow up with customers after the sale is complete to ensure that they are satisfied with their purchase;

  • Check-in with the new and used cars;

  • Arranging valeting;

  • Fuel cars;

  • Ad hoc driving for the team;

  • Assist in preparing for the handover of the vehicle;

  • Maintain showroom standards;

  • Organize the photography for the sale of used cars;

  • Manage the storage and disposal of auction cars;

  • Keep advertising platforms up-to-date;

  • Assist with forecourt presentations;

With that in mind, A Vehicle Progress Chaser is a position that requires excellent communication and organizational skills, as well as a thorough knowledge of the dealership's inventory.

Vehicle Progress Chasers: an Important Position for Valet Vehicle Pick-Up and Deliveries

As a valet vehicle pick-up and delivery service, progress chasers play a critical role in ensuring the smooth and efficient operation of our business. They are responsible for tracking the status of each vehicle in our fleet and coordinating with our drivers to ensure that each vehicle is delivered to its destination on time.

A valet vehicle progress chaser is responsible for ensuring that all valet vehicles are picked up and delivered in a timely and efficient manner. This includes coordinating with the valet team, tracking valet vehicle locations, and keeping the valet team informed of any changes in the pick-up or delivery process.

The Bottom Line: The Lowdown on the Role of a Vehicle Progress Chaser

As a car buyer, you may have heard the term "vehicle progress chaser" thrown around, but what exactly does this role entail? In short, a vehicle progress chaser ensures that a vehicle is on track to be delivered to the customer on time and as expected.

This involves working closely with the car dealership, the customer, and the car manufacturer to track the vehicle's progress and ensure that everything is going according to plan. If there are any delays or issues, the vehicle progress chaser will work to resolve them as quickly as possible.

If you’re looking for a professional valeting service in Cambridgeshire, UK, then look no further than the experts at Secure Group. Our experienced de-fleet valeters offer a wide range of services to keep your vehicle secure in more ways than one.


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